Privacy Policy

This Privacy Policy explains how Hannah & James Dublin (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information as Device Information.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit www.allaboutcookies.org.

  • Log files: Track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.


How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing order confirmations or invoices.

Additionally, we use Order Information to:

  • Communicate with you;

  • Screen orders for potential risk or fraud;

  • Provide you with information or marketing communications related to our products or services, in line with your preferences.

We use Device Information to help identify potential risk and fraud (particularly your IP address) and to improve and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and assessing the effectiveness of our marketing and advertising campaigns.


Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and provide our services. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to better understand how our customers use the Site. You can learn more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.


Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising through the following links:

You can also opt out of some advertising services by visiting the Digital Advertising Alliance opt-out portal at:
http://optout.aboutads.info/


Do Not Track

Please note that we do not change our Site’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.


Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States, in order to operate our business and fulfill orders.


Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request that this information be deleted.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.


Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email at:

info@hannahandjamesdublin.com