Shipping Process
We begin processing your order immediately after it is placed. For this reason, changes or cancellations are not possible once an order has been confirmed.
You will only be charged for items that are successfully shipped, including applicable shipping costs and taxes.
Once your order has been dispatched, you will receive a Shipping Confirmation email with tracking information (if available).
Orders are processed and shipped on business days only (Monday–Friday). We do not ship on weekends or public holidays.
Order processing typically takes 1–5 business days. Orders are shipped as soon as stock availability is confirmed.
If your order contains multiple items, products may be shipped separately and arrive on different dates due to varying manufacturing or fulfillment locations.
Delivery Times
Once shipped, estimated delivery times vary by destination and are generally between 7 and 12 business days.
Please note that delivery dates are estimates only and are not guaranteed.
While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to customs clearance, postal delays, public holidays, severe weather, labor disputes, or other unforeseen events.
Duties, Taxes & Customs Fees
International shipments may be subject to import duties, taxes, and/or customs clearance fees imposed by the destination country. These charges are the sole responsibility of the customer.
We have no control over these fees and cannot predict their amount. If a shipment is refused or returned, the customer will be responsible for any incurred import duties, taxes, and return shipping costs.
Customs policies vary by country. For more information, we recommend contacting your local customs office.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address provided is complete and accurate at checkout.
Because we process orders immediately, we are generally unable to modify shipping details after an order has been placed. We are not responsible for orders lost or delayed due to incorrect or incomplete address information.
